Jessa Hospital optimizes digital workplace with the M365 platform
Working efficiently, productively, and safely, improving collaboration and communication, and ultimately achieving greater employee and client satisfaction… these are just a few of the benefits of setting up a modern digital workplace. Jessa Hospital has also understood this and is increasingly focusing on it. AXI, which supports more than one hundred healthcare institutions with the implementation and optimization of their digital workplace, supported Jessa Hospital in this project. Curious how they optimized their workplace?
Avoiding Microsoft Teams Sprawl
In 2020, Jessa Hospital, the second-largest hospital in Limburg, began rolling out the M365 platform so that employees can work efficiently and focus on what matters most – care – via a centralized digital workplace.
However, when Microsoft Teams was rolled out, they quickly encountered one of the biggest pain points: how do we keep MS Teams use under control and up-to-date? The hospital has thousands of employees and several hundred Teams users. If everyone creates a team, it quickly leads to sprawl. The internal IT department received numerous questions about the application, users, training courses, etc., which compromised the efficient use of time.
AXI Team Governance Application
In response to the proliferation of MS Teams at Jessa Hospital, AXI implemented the Team Governance Application, including some additional requirements the hospital itself had identified. It provided the following benefits:
- Team lifecycle management
- Automatic channel creation (depending on team type)
- Archiving (with search functionality)
- Uploading previously created teams into the tool
- Data migration (between different teams, but also between local storage and Teams) via ShareGate
- Monitoring of shared content (with or without external parties) via ShareGate
- Follow-up control for team owners: team owners can be held accountable for their teams via the underlying manageable list.
The fact that the application also works retroactively was a welcome benefit for the hospital. AXI migrates the previously created teams into the application for this purpose.
The internal IT department receives far fewer user questions and can focus on other projects, and users now work more efficiently.
AXI takes the care out of healthcare
As a strategic partner in healthcare, AXI offers numerous solutions and services. Setting up and optimising your digital workplace is one of them. AXI is no stranger to the hospital world and wishes to further develop as the partner for rolling out a successful digital workplace with a focus on individual adoption, governance and optimal time efficiency so that people can focus on care 'worry-free'.
About Jessa Ziekenhuis
Jessa Hospital, the second largest hospital in Limburg, serves as a reference hospital offering a wide range of innovative, high-quality medicine and patient care, in close collaboration with partner hospitals in the South-West Limburg network.
Continuous quality improvement, innovation, and greater efficiency are key drivers in achieving its goals and maintaining a leading position in the sector. To attract and retain top physicians and staff, Jessa pursues an innovative HR policy that fosters a motivating work environment.
