Corporate Social Responsibility

As an IT partner, AXI consciously chooses to embrace corporate social responsibility. Our 300+ employees are committed to making a positive and sustainable contribution on economic, social, and ecological levels. We work closely with all stakeholders, and CSR is embedded structurally within our organization to maximize value creation.

 

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AXI medewerkers

A stimulating HR policy for all employees

 

At AXI, we aim to build a place where you can grow, feel at home, and give the best of yourself.

 

  • Recruitment with a heart – we look for people who truly match our culture and values.

  • Fresh HR approach – helping everyone feel connected to AXI’s spirit.

  • Coaching that inspires – boosting motivation with personal guidance.

  • Personal development plans – clear goals and long-term career paths.

  • Training & learning – plenty of chances to grow skills, both in-house and externally.

  • Hybrid work & balance – flexibility to find the rhythm that works for you.

  • Burnout prevention – support through stress management and a proactive wellbeing plan.

  • Trust & support – access to career guidance and trusted confidants when needed.

  • Healthy workplace – ergonomic offices, coaching at your desk, and shared healthy lunches.

  • Sustainable careers – helping you stay motivated and engaged for the long run.

  • Listening culture – every year we share survey results and act on what matters to you.

  • Read our AXI Protocol on conduct for employees.

Working on sustainable partnerships with customers

 

At AXI, we believe lasting relationships are the foundation of our mission: substantiated, sustainable, close by. We want to do more than deliver IT — we want to be a trusted partner who understands your world and grows with you.

 

Here’s how we put that into practice:

 

  • Building long-term partnerships – relationships that last, in line with AXI’s mission substantiated. sustainable. close by.

  • Customer Delight Strategy – aiming not just for satisfied clients, but for enthusiastic promoters through outstanding customer focus.

  • Tailored solutions – always designed to fit 100% with your organization’s needs.

  • Proactive employees – our people advise, think along with you, and take initiative.

  • Open communication – short, clear lines, honesty, and real involvement from AXI’s leadership.

  • Recognized standards – applying proven methodologies such as Prince2, Agile, and Scrum.

  • Transparent project updates – clear communication about project status, potential issues, changes, impact on planning or budget, and risks.

  • Agreed service levels – service level agreements tailored to your organization, supported by the ITILv3 service management framework.

  • Listening to our clients – feedback gathered in steering groups, user groups, service level meetings, and at project completion.

  • Independent satisfaction surveys – every year, our Top 100 clients are surveyed by an external research agency.

  • Continuous improvement – regular evaluation of service levels with room for adjustments and optimization.

  • Focus on process optimization – structural attention to refining processes and aligning them with your evolving needs.

 

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Retail innovation summit 22

Choosing sustainable innovations 

 

At AXI, we develop future-proof software solutions that evolve with the latest technologies, changing user needs, and societal developments.

 

  • Smart functionality – our solutions include task management, digital workflows, and electronic data exchange.

  • Cloud-first approach – opting for software-as-a-service to give you flexibility and scalability.

  • Future-ready technologies – always choosing solutions with a long-term perspective.

 

In short: software that grows with you, your users, and the world around you.

 

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Mon Ventoux

Smart investments for sustainability

 

  • Use of green AXI data centers in the Netherlands and Belgium
  • Development of paperless software solutions for customers
  • Prevention of environmentally harmful and traffic-intensive travel through the use of professionally equipped video conference rooms and the organization of webinars
  • Encouraging the use of less environmentally harmful lease cars
  • Introduction of charging points for hybrid/electric vehicles in Belgium and the Netherlands
  • Provision of sanitary facilities and showers for commuters who cycle to work
  • Choice of energy-efficient lighting and climate control for a healthy workplace
  • Use of digital documents and workflows and reduction of the printer fleet
  • Purchase of durable goods instead of consumables

 

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AXI goede doelen

Focus on Corporate Responsibility

 

  • Choosing causes together – our employees help decide which charities we support.

  • Stronger connections – we boost team spirit and strengthen ties with customers by taking part in sports activities for charity.

  • The AXI-to-AXI Run – our annual relay race from AXI Willebroek (BE) to AXI Breda (NL), or the other way around.

  • Supporting great causes – including Cliniclowns, Stichting Kinderen Kankervrij, Doctors Without Borders, be-TSC, and the Harold van Zundert Foundation.